Privacy Policy

Background and Purpose
When you visit www.skns.dk ("website"), we collect information about you, to customize and improve our content, our marketing on third-party channels, and to enhance the value of the ads displayed on the site. If you do not wish for information to be collected, you should delete your cookies and refrain from further use of the website.

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity with SKNS ApS.

During the data collection, processing, and use of your personal data, we always comply with all relevant legal provisions.

We will only retain your personal data for as long as we are either legally obligated to do so or as long as it is relevant for the purpose for which they were collected.

In this cookie and privacy policy, you can read more about the information we collect, the cookies we use for collecting, what we use the collected information for, and how we process personal data.

Owner Information
The website is provided and operated by:
SKNS ApS
Nordre Dokkaj 1
6700 Esbjerg
Denmark
CVR: 29693218
Email: skns@skns.dk
Data Controller: Kathrine Qvist

Cookies
This website uses "cookies," which are text files stored on your computer, mobile device, or similar, with the purpose of recognizing the site, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses. We use cookies to customize our content and ads, to show you social media features, and to analyze our traffic. We also share information about your use of our website with our social media, advertising, and analytics partners. Our partners may combine this data with other information you have provided them or that they have collected from your use of their services.

By using www.skns.dk and making your choice of cookies on our cookie banner the first time you visit www.skns.dk, you consent to SKNS using cookies as described below. You can withdraw or change your consent by opting out of cookies in the cookie banner, and you can also block cookies in your browser.

The law states that we can store cookies on your device if they are strictly necessary for the delivery of the service that you have explicitly requested to use. For all other types of cookies, we must obtain your consent.

We use cookies for various purposes, including:

1. Necessary cookies: These cookies are essential to allow you to browse our website and use its features. They help ensure that the website functions correctly and provide access to secure areas.
   
   
2. Analytical cookies:We use these cookies to collect information about how visitors interact with our website. This helps us understand which areas are most popular and how we can improve our website.
   
   
3. Functionality cookies:These cookies enable the website to remember your choices and preferences, such as language selection or custom settings. This provides a more personalized experience.
   
   
4. Marketing cookies: We may use these cookies to deliver targeted advertisements that are relevant to you based on your behavior on our website. This helps us offer you more relevant and interesting offers.

Third-Party Cookies
We may allow certain third parties, such as analytics or advertising partners, to place cookies on our website to assist in collecting information and delivering relevant services. These third parties are subject to their own privacy policies. More information about third-party cookies and sharing with third parties can be found in the section titled "Information, Cookies, etc., Used/Shared With" further down on the page.

How can you control cookies?
You can change or withdraw your consent to cookies at any time by opting out of cookies. You can do this by clicking on the "cookie" icon in the bottom left corner of our site or at the top of this policy. It is also possible to delete or block cookies in your browser. See instructions: https://minecookies.org/cookiehandtering/

Please note that if you choose to block or delete cookies, it may affect your experience on our website and possibly limit certain features. If you delete or block cookies, advertisements may become less relevant to you and appear more frequently. Additionally, you may risk the website is not performing at its best and there may be content you cannot access.

This website uses various types of cookies. Some cookies are set by third-party services displayed on our pages. You can change or withdraw your consent at any time from the Cookie Declaration on our website. Your consent applies to the following domains: www.skns.dk, www.sknsskincare.com, www.sknsskincare.dk

By continuing to use our website, you accept our cookie policy.

Processing of Personal Data – Contractual Obligations
Regarding your purchase from SKNS, you have provided a range of personal information, including in particular:

• Your name
• Your address
• Your email address
• Your phone number
• Your payment details

We process these personal data in connection with the fulfillment of your purchase, as it is necessary for us to fulfill our part of the transaction, and for a subsequent period of 5 years, to make it easier for you to make future purchases with us. After this period, the information will be deleted.

If you do not wish to provide the personal data required to complete a purchase of a product, unfortunately, you will not be able to purchase products from us via our website.

If you have requested delivery, information about your order, as well as your name, address, phone number, and email address, will be provided to our shipping module (currently Shipmondo) and our shipping provider (currently GLS) for the purpose of delivering your purchases. Data processing agreements have been made to ensure the quality of this data sharing, the storage of your data, and the purposes for which it is shared and used.

Processing of Personal Data – Consent
If you have provided us with your consent during the registration process or on our website, we will use your telephone number and email address to send our newsletter. We will only send newsletters from our own channel, and your email will not be sold or shared with third-party newsletters.

In practice, this means that until you inform us that you no longer wish to receive emails from us, we will periodically send newsletters via email and SMS. The interval, content, and other information about the newsletters can be found further down on the page.

You can always withdraw your consent. You can do this either by using the link at the bottom of our emails or by contacting us at skns@skns.dk and stating that you no longer wish to receive our newsletters and offers.

If the processing of personal data is based on your consent, you have the right to revoke that consent at any time.

Newsletter
When you subscribe to the newsletter, you are giving your consent to receive emails from SKNS. You are also agreeing that we may use your email address for targeted marketing. SKNS sends newsletters a maximum of 5 times per month. Once you have subscribed, you will receive a welcome email and be enrolled in a 3-email onboarding flow. In addition, we regularly send out newsletters, typically on a weekly basis. You will never receive more than 5 newsletters per month.

The content of the newsletters varies. We write about:

• Product News
• Active Ingredients and Trends
• Behind SKNS and Our Product Development
• Offers and Promotions

We do not advertise on behalf of others, and we do not send offers from third parties.

Data security
Whether we process your personal information for the purpose of fulfilling a contract or based on your consent, we will always handle your personal data securely and confidentially in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and data protection law.

Your information will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or is no longer relevant.

We use third parties to process your payment information. Our website is hosted on punktum.dk, and our payment system is provided by VISA, VISA Dankort, Mastercard, MobilePay, and PayPal, which act as our data processors. All personal data you provide on our website will be stored in punktum.dk's data centers.

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries without your explicit consent.

Information, cookies, and more are utilized/shared with:
Accounting and Finance: Deloitte, authorized accountants, handle the accounting, which is managed through the financial system e-conomic, necessitating the sharing of necessary information in accordance with our data processing agreement.

Quickpay: SKNS uses Quickpay to handle our payments. Therefore, your information is shared securely and encrypted with Quickpay.

Google Analytics: SKNS uses third-party programs to track user data and shares them with Google Analytics. SKNS uses Google Analytics, among other things, to track user behavior on the website and for advertising purposes.

Facebook: SKNS uses third-party programs to track user data and shares them with SKNS. SKNS uses Facebook Pixel, among other things, to track user behavior on the website and for advertising purposes.

Craft: SKNS uses third-party programs to track user data and shares them with Craft. SKNS uses Craft for targeted marketing, inventory management, product management, order processing, and the general operation of the website/webshop and its functions. When you create a user account, you have the option to: View your previous orders and save your billing information.

Klaviyo: SKNS uses third-party programs to track user data and shares them with SKNS. SKNS uses Klaviyo to handle, optimize, and track the results of our newsletters.

Punktum.dk Hosting: SKNS uses punktum.dk to host, present, improve, and maintain our site. Information is shared with punktum.dk so that we can manage the administration of our website, track efficiency, and collect data for optimization and targeted marketing.

Data Processors: SKNS has entered into data processing agreements with the above-mentioned data processors, which is our guarantee that they comply with applicable rules for protecting your personal information.

Your Rights – Information, Objection, Modification, Data Portability, and Deletion
You can always contact us to inquire the personal information we have on file for you. This can be done by reaching out to skns@skns.dk.

If there are errors in our information, you can request to have them corrected so that we have the accurate details. You also have the right to receive the information in a standard format (data portability). If you have requests for modification or data portability, you are also welcome to write to us at the aforementioned email address. If you no longer wish for us to process your personal information or if you want to restrict the processing of your personal information, you can also send us a request to the above email address.

Your information (except for your email address, if you have given consent for its processing for the purpose of receiving offers) will be deleted 6 months after you have received your item. If you wish to withdraw your consent for the processing of your email address (so we can send you our newsletter and relevant offers), you can do so at any time by clicking on a link in each individual newsletter email.

Option for complaint
If you wish to file a complaint about SKNS ApS's handling of your personal information, you can do so with the Danish Data Protection Agency (Datatilsynet) at the following address: Borgergade 28, 5th floor, 1300 Copenhagen. You can also reach them by phone: 33 19 32 00 or via email: dt@datatilsynet.dk.

SKNS is a limited liability company, and you can find more information about the company on www.virk.dk under CVR number 29693218. Apart from our data controller and owners at SKNS, there are no other parties processing your data, except for the partners listed in this privacy policy, with whom data processing agreements have been established in all cases.

Changes to the Policy
We reserve the right to update this privacy policy. Any changes will be posted on this page, and the date of the latest update will be modified. We encourage you to regularly review this policy to stay informed about any changes.

By continuing to use our website, you accept our privacy policy.

Privacy policy last updated on November 13, 2023.